Get the app

Provider guide

From sign-up to your first payout.

Print the one-page guide

Step 1

Create your account

  1. Install Sadouak Provider on your Android phone.
  2. Sign up with your email and verify it with the code we send.
  3. Follow the setup steps on screen.

Step 2

Get approved

  1. Upload your National ID. This is required.
  2. Add your Family Book or Business Registration if you have them.
  3. Our team reviews your documents. You can't take jobs until they're approved.

Step 3

Your plan

  1. Open Profile › My plan to see your plan, its end date and the days left.
  2. To start or renew, tap Contact support or message our team, then pay by bank transfer as the team explains.
  3. The team activates your plan and the app updates by itself. If it ends, you're hidden from customers until you renew.

Step 4

Add services and areas

  1. Add a service with its category, title, price, duration and photos.
  2. Set your available time slots.
  3. Add your service area. Province is required and it's how customers find you.

Step 5

Handle jobs

  1. When a booking comes in, accept it or suggest another time with a note.
  2. Start the job, upload proof photos and mark it complete.
  3. Collect cash and mark it received. Add extra charges if the customer agrees.

Step 6

Add your team

  1. Add handymen within your plan's seats.
  2. Each handyman needs their own approved ID.
  3. Assign a handyman to a booking. The customer sees who's coming.

Step 7

Take urgent work

  1. Go to Profile › Urgent work and apply.
  2. Set your weekly hours and turn on Available now.
  3. Urgent jobs arrive as normal bookings. The payout card shows what you'll be paid and when.